Getting started
Contact support
Raise a request from the Support page in your dashboard, or email support@companystack.co.uk. Every request gets a ticket number, and replies come by email.
Before you write
Search this help centre first. When you start a request, we also suggest articles that may answer it straight away.
Raise a request
- Sign in and go to Support.
- Click New request.
- Write a subject and tell us what you need.
- Click Send request.
Or email support@companystack.co.uk.
Every request gets a ticket number, shown on your Support page. Replies come by email. Reply to our email to add to the same request. Your Support page lists all your requests, whether you emailed, used the contact form or wrote there.
Help us answer first time
- Write from your account email address if it is about your account or billing. Then we can act on it straight away.
- Include the details: company numbers, invoice numbers, the page address or the exact error message.
- Never send passwords or card numbers. We will never ask for them.
Privacy requests
To object to your details being shown, or to ask for a copy or deletion of your data, email support@companystack.co.uk with "Privacy" in the subject line.
Last updated 2 October 2026
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Still need help? Contact us, or if you have an account, open a support request.